Highlighting over 15 years of visionary business leadership with experienced, stress-tested and calculated delivery as a program manager and project manager (traditional, agile, transition), a contract consultant (professional services, operations support, enterprise & innovative technologies) and a project leader (PMO, cross functional, matrix, holacracy)  working with international workgroups and in some cases divergent offshore teams with minimal attrition in environments encompassing extreme change, complex challenges and accelerated in-flight schedules.  Using a blended approach of Agile, LEAN, and traditional PMI principles, I am an expert at building and managing the delivery of complex, large-scale solutions in a variety of industries and environments. Specializing in bringing together science, technology, processes, and teams to drive success working directly with stakeholders, business partners, C-level clients and Fortune-500 executives to enable higher quality, increased accuracy, enhanced effectiveness, sustainable business partnerships and evolving relationships with all levels of an enterprise delivery effort. Inclusive champion, steward, and servant leader for business processes and engagements guiding teams gainfully in the maintenance and focus of eliminating preventable issues, impediments, risks and conflicts in an relentless effort to transform those perceived roadblocks into pure opportunities for the supported clients and initiatives being mindful that time is our biggest constraint and most vital commodity when propelling solutions to greater and ground-breaking heights.

 

Proven composure in high pressure military (USMC and Naval Reserve), CONUS/OCONUS/Overseas, commercial and civilian matrix based environments (Post Hurricane Katrina, Rita and Sandy recovery), to include federal & state government, and international business models with a most recent emphasis in utilities/ energy and banking agile framework approaches (SAFe Architecture, XP, Scrum, and Kanban). Recognized aptitude to convey high energy, consistent motivation, and drive in the best interest of the company, team, and client product while learning new skills, showcasing adaptability to change within any environment, and committing to an organization or an effort that is conducive to long-term objectives, goals and achievements within a team aligning the capacity to meet the clients cultural dynamic and blend into the overall future vision and organizational roadmap delivering the best of breed products, services and solutions.

-          Total Completed Projects: 500+, Budget: $580 million, Revenues: $80 million

-          Overall Project Complexity: Medium to high, teams ranging from 6 to 149 team members with high stakeholder perception and visibility

-          Project Milestones Completed: 60% on-budget, 30% under budget (3 - 10% definitive estimate), 93% on-schedule (9% required schedule slip with CAB approval), business performance measure impact on all projects, 100% audit pass rate, Agile projects 30% under budget with 100% budget extensions based on solid CBA - investment decision (justification/feasibility)

-          Contract Types Managed: 80/20 split Capital and O&M projects, Fixed Cost: 65%, Time and Materials: 15%, -Cost-reimbursable: 10%, Unite Rate 10%

-          Consistent Delivery on Stage Gating/ Waterfall, “Wet Agile/ Agile-Fall” Kanban and Scrum Agile Projects for the following clients:

-          Commercial Banking: Confidential Banking Client, Capital One

-          Federal Government: FEMA PA, DoD, USMC, USN, DOJ, Coast Guard, Homeland Security

-          State and Local Government: State of Louisiana, Mississippi, Arkansas, West and East Coast Regions (21 States)

-          Healthcare: State of Louisiana, CMS and Commercial and Private Hospitals

-          Telecommunications: Commercial and Offshore India, Global EP

-          Utilities: Entergy (Nuclear Assignments)

-          Oil and Gas: Software Development & Infrastructure Deployments

-          Construction/Engineering: New Orleans RTA, DOTD

-          Availability Management: - Availability Management Activities - Availability Management Methods & Techniques - Availability Metrics

-          Financial Management for IT Services: - Charging - IT Accounting - IT Budgeting

-          IT Service Continuity Management: - Business Continuity Lifecycle - IT Recovery Options - Risk Analysis

-          Release Management: - Release Activities - Release Environments - Types of Release

-          Capacity Management: - Business Capacity Management - Capacity Management Activities - Resource Capacity Management - Service Capacity Management

-          Incident Management & Service Desk: - Incident Lifecycle - Incidents, Problems & Known Errors - Prioritization - Service Desk Responsibilities, Skills & Technology - Service Desk Structures

-          Disaster Recovery & Continuity of Operations: Phase I - Readiness and Preparedness -  Phase II - Activation and Relocation: plans, procedures, and schedules to transfer activities, personnel, records, and equipment to alternate facilities are activated - Phase III - Continuity Operations: full execution of essential operations at alternate operating facilities is commenced - Phase IV – Reconstitution: operations at alternate facility are terminated and normal operations resume

-          Problem Management: - Error Control - Proactive Problem Management - Problem Control - Root Cause Analysis

-          Cyber Security: - Extensive experience as a PM on security and cyber security related implementation projects as an agilest and project specialist under the following project phases and approach: Building Modeling – Inception, Elaboration, Construction, Transition, Lessons Learned (Retrospective)

-          Service Level Management: - Continual Improvement of Delivering Service - IT Service Provision Key    

1.           Senior Scrum Master III -- Executive Board (Infrastructure/ Software Development) – partner C2C

PM Specialists, LLC   -   State of Louisiana - July 2011 to present, business held with concurrent positions

Budget: 2 Million (investments vary) - Resources: variable (onshore US resources) - Business Impact: IT, Sales Engineering

2.           Senior Project Manager (Consultant)

Utilities and Energy Company (confidential), New Orleans, LA (Nov 2014 – June 2015) - Contract

Budget: 50 Million (Resources: variable (onshore/ offshore resources) - Business Impact: IT Infrastructure development, Nuclear enhancements, Migrations

 

3.           Scrum Master - Project Manager – Operational Specialist (Consultant) - Contract

Capital One Finance, New Orleans, LA – Wealth, Fraud, IT Support, and Securities (Feb 01, 2014 – Nov, 2014) Budget – Resources – Business Impact (undisclosed – confidential metrics)

 

4.           Lead Application Project Manager (Consultant)

CenturyLink, Operational Support Systems, Monroe, LA Corporate HQ (Feb 2012 – Mar 2013) - Contract

Budget: 20 Million - Resources: 25 – 10 Offshore (Bangalore, India) - Business Impact: Direct Client – AT&T, Verizon, Sprint, Direct TV, POTS and VM updates (Bell West) central office Project Management

 

5.           Independent Project Manager & Senior Consultant – Projix International, Monroe, LA, Aug 2011 to Mar 2012

Business Associate/ Partner –Specialized in harvesting seed money to build and develop project slicks and prop services engaging clients

6.           IT Technical Project Manager (Employee)

Blue Cross and Blue Shield of Louisiana, Baton Rouge, LA March 2010 – August 2011

Budget: 2-3 Million (Variable per business requests/ requirements) - Resources: 10 – 4 Offshore - Business Impact: Internal Updates, Billing/

 

7.           Program Manager – Senior Project Manager (Consultant)

Louisiana Rural Health Information Exchange (LARHIX), Central, LA Jan 2009 – Jan 2010 – Interim contract

Budget: 5.3 Million operating and grant funds - Resources: 53, 10 vendors - Business Impact: Louisiana, US, Vendor integration

 

8.           City of New Orleans IT Operations Manager – Senior Project Manager (Employee)

CIBER, Business Process Integration Practice, Baton Rouge, LA, Oct 2005-Jan 2009

Budget: 20 Million - Resources: 60 - Business Impact: Disaster Recovery – Enterprise City of New Orleans MIS and citizens

 

9.           Tactical Project Manager - IT Manager - Tier 3 Helpdesk Manager (Employee)

United States Marine Corps – EDS – New Orleans, LA, Aug 2001- Aug 2005

Budget: 100 Million - Resources: 160 - Business Impact: NMCI classified/ unclassified network infrastructure support.

 

-          University of New Orleans - New Orleans, LA - Major: Business Administration & Information Technology - Minor: Information Technology - Who’s Who 3 years – currently pursuing advanced degree

-          Defense Acquisitions University – Business Administration/ IT and Project Management Graduate

-          Michigan State Criminal Justice Department - Business Certificate - Subject Matter Expert (SME) in:   Homeland Security, Port Security, Biological and Chemical Agents, HazMat, and Terrorism

-          Zervigon International (PMP) PMBOK Instructor/ Department of Defense - DAWIA Certified - Certified Project/ Program Manager (PMP900)

-          Post Graduate Program in Management - Central Pacific Institute of Management Studies - New York - pursuing enrollment, Specialization: Project Management, Pursuing CEH, CISSP, Sponsored under International ISC

-          Professional Development (Other):

-          A+, Net+, Sec+, Project +, CSM, CHS – III, DoD PM PMP, Exp Prince 2, Exp ITIL

-          Defense Acquisition University – Current Alumni Member

-          PMI Alumni